How NetSuite ERP and illumiNET Customizations Can Streamline Your Lighting Showroom Operations

We’ve put together a helpful list of questions and answers to give you a clearer picture of how NetSuite ERP, combined with Zastro’s illumiNET customizations, can benefit your lighting showroom. This information highlights key features, addresses common challenges, and demonstrates how our integrated solutions can enhance your day-to-day operations.

Below, you’ll find insights on how these tools support the unique needs of lighting showrooms:

Integration with LightsAmerica and XO Logic
Q. Does NetSuite integrate with LightsAmerica or XO Logic?
A. Yes, when used with Zastro’s illumiNET customizations, the integration is seamless. It includes features like exporting “wish lists” for automated pricing updates, ensuring accurate and up-to-date product information from both LightsAmerica and XO Logic.

Inventory Management
Q. Can you import products from manufacturers not listed in LightsAmerica or XO Logic?
A. Yes, we can accommodate this!

Q. Can the system keep builder-held inventory separate from other stock?
A. Absolutely! illumiNET’s customer-owned inventory feature, paired with NetSuite’s advanced inventory management, allows you to hold inventory for specific projects, bill in advance, and track separate fulfillment needs.

Q. Can your system support scanning items when they arrive?
A. Yes, NetSuite supports hand-held scanners for easy scanning of incoming items and for picking items during order fulfillment. Automated receiving reports will be sent to your inbox daily.

Q. Can inventory be tracked separately from the showroom?
A. Yes, inventory can be tracked by location, such as “showroom,” so you can control when showroom items are sold and manage unique pricing and tracking for these products.

Vendor Incentives
Q. How does the system help track inventory to meet manufacturer incentives like free freight days?
A. illumiNET’s purchase order merge functionality allows you to consolidate customer orders, maximizing any available incentives, including free freight.

Pricing Flexibility
Q. Does the system support different price levels or special pricing for different customer types?
A. Yes, illumiNET offers robust pricing models, including price levels, groups, and quantity-based price breaks.

Customer-Facing Documents
Q. Can product images be added to invoices?
A. Yes, product images can easily be included on your invoices.

Q. How customizable are invoices in terms of product detail?
A. illumiNET allows you to tailor invoices, print forms, and labels to display exactly the information you need—whether that’s product specs, images, or project details.

Q. Do I need a programmer to adjust what fields appear on invoices?
A. No, most customizations can be done using the Advanced PDF/HTML Template tool. You can edit with common HTML, or use a simple point-and-click form editor for more precise control with HTML and CSS.

Quoting and Orders
Q. Can we easily convert a quote to an order and then a P.O.?
A. Yes, illumiNET allows you to quickly transition from quotes to orders and then to P.O.s, creating parts and orders directly from an accepted quote.

Q. Is there a way to track the status of quotes and orders?
A. Yes, your dashboard provides a clear overview of the status of all quotes and orders.

If you’d like to learn more about how NetSuite ERP and illumiNET customizations can transform your showroom operations, we’d be happy to help! Our team at Zastro is ready to provide a personalized consultation to show you how these solutions can be tailored to meet your unique needs. Feel free to reach out with any questions or to schedule a demo.