NetSuite CRM solutions provide a seamless flow of information across the entire customer lifecycle.

NetSuite Customer Relationship Management is the only cloud solution that delivers a real-time 360-degree view of your customer. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. NetSuite CRM solutions deliver quotes, order management, commissions, sales forecasting and integrated Ecommerce capabilities

Sales Force Automation
Supercharge Sales Performance with Integrated Sales Force Automation
NetSuite’s Sales Force Automation powers your sales team with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and commissions.
Unlike other solutions, NetSuite’s CRM solutions give your sales organization unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.

Marketing Automation
Create and Execute Effective Campaigns to Drive Leads with Integrated Marketing Automation
NetSuite’s marketing automation solution automates your entire marketing process, allowing you to better align campaigns and programs with your sales organization.
NetSuite’s marketing automation enables you to generate more highly qualified leads that are ready for sales engagement. It provides a framework for you to target, build, execute and measure the success of marketing campaigns—taking the complexity out of lead qualification and conversion. NetSuite’s marketing automation solution lets you track and measure a prospect’s activity, identify when a lead meets known buyer-readiness conditions, and pass that lead to sales as soon as it meets your pre-defined criteria.

Customer Service Management
Deliver Excellent Customer Service Across Every Touchpoint with Integrated Customer Service Management
NetSuite’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve satisfaction, attract new customers and lower service costs.
Only NetSuite’s customer service solution gives everyone that interfaces with the customer—sales, support, service, and fulfillment—access to complete, key customer data in real time empowering them to better serve your customers while driving upsell and cross-sell.

Partner Relationship Management
Drive Channel Ecosystem Collaboration with Integrated Partner Relationship Management
NetSuite Partner Relationship Management enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization.
NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties. NetSuite’s integrated CRM solutions let you successfully execute your channel strategy while realizing many benefits in terms of increasing revenue and reach.

Mobile
Drive Business Performance—Anytime, Anywhere, on Any Mobile Device
NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they’re empowered with information at their fingertips. With free mobile apps for both iPhone and Android, NetSuite is meeting customer demand for access to ERP capabilities over the world’s two most popular mobile operating systems.

As a leading NetSuite provider, Zastro can help you integrate NetSuite to improve your customer relationship management system. Contact us to learn more about our CRM solutions and how NetSuite can simplify your business operations!